SHIPPING INFORMATION

Please Note: We process your order super fast so we are not able to make changes or cancel an order once it is received into our warehouse.

During our peak sale periods and public holidays, please anticipate possible delays in order dispatch due to increased demand. While we strive for timely dispatch, there may be a delay of up to 5 days during this time. We appreciate your understanding.

 

AUSTRALIA 


ORDERS OVER $150

  • FREE STANDARD SHIPPING
  • $14.95 EXPRESS SHIPPING (1-2 BUSINESS DAYS) 
ORDERS UNDER $150
  • $9.95 STANDARD SHIPPING
  • $14.95 EXPRESS SHIPPING (1-2 BUSINESS DAYS)

We are super keen to get your parcel to you so we send any orders that we receive by 1pm the same day. Any orders received after 1pm will leave the next morning.

minnie + MAXXIE will send your package using Australia Post. We will provide you with an Australia Post tracking number when we confirm your order has been processed.  You can track your parcel at www.australiapost.com.au

If you do not receive your parcel within 5 days for Express Shipping and 10 days for standard shipping please contact us at store@minnieandmaxxie.com.au

All parcels are sent requiring a signature on delivery, so please use an address that you are likely to be able to receive the parcel between 9am and 5pm. Please note, once a parcel leaves our warehouse, we are no longer liable for that parcel being lost or damaged in transit.

 

BRISBANE CLICK & COLLECT

Pick up your order from our Brisbane warehouse in Milton, available Monday to Friday, 8am - 4pm. Select Click & Collect at checkout, and we’ll notify you when your order is ready for pickup.

INTERNATIONAL ORDERS

WE SHIP WORLDWIDE  - ANY IMPORT TAXES/CUSTOM DUTIES OR OTHER TAXES ARE PAID BY THE CUSTOMER IN YOUR OWN COUNTRY.  IF YOU DO NOT ACCEPT YOUR PARCEL THE COST OF THE RETURN SHIPPING AND ANY TAXES CHARGED WILL BE DEDUCTED FROM YOUR REFUND.

NEW ZEALAND
We love our Kiwi cousins. When shipping to New Zealand we send all parcels via Express Post. 
  • EXPRESS shipping for orders under $150 is $22
  • FREE EXPRESS SHIPPING over $150
  • We also can send via DHL for very fast delivery at the cost of $34.
  • We will send you the tracking number when your parcel is dispatched. You can track your parcel at  www.austpost.com.au or via www.dhl.com  If your parcel is not traceable or not delivered please contact us on STORE@minnieandmaxxie.com.au and we will hunt it down for you

USA - PLEASE NOTE WE ARE NOT CURRENTLY SHIPPING TO THE USA GIVEN TARIFF SITUATION

EUROPEAN COUNTRIES

  • EXPRESS SHIPPING VIA DHL EXPRESS AUD $39.95
  • We will send you the tracking number when your parcel is dispatched. If your parcel is not traceable or not delivered please contact us on STORE@minnieandmaxxie.com.au and we will hunt it down for you
  • We are not liable for any import taxes in your own country

  SAUDI ARABIA

  • Express Shipping - $50AUD VIA DHL EXPRESS
  • Free Express Shipping for orders over $350AUD
  • We will send you the tracking number when your parcel is dispatched. If your parcel is not traceable or not delivered please contact us on sales@minnieandmaxxie.com.au and we will hunt it down for you

  • We are not liable for any import taxes in your own country

MIDDLE EAST including Dubai and Abu Dhabi

  • Express Shipping - $50AUD VIA DHL EXPRESS
  • Free Express Shipping for orders over $300AUD
  • We will send you the tracking number when your parcel is dispatched.

     If your parcel is not traceable or not delivered please contact us on sales@minnieandmaxxie.com.au and we will hunt it down for you

  •  

    We are not liable for any import taxes in your own country